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iStock/Thinkstock(NEW YORK) — Two of the most expensive decisions consumers make -- buying a car and buying a house -- took the top spots of the most complained-about transactions in an annual consumer survey released Wednesday, but thanks to some recent high-tech data heists and stolen tax refunds, identity theft is tipping the scales of the fastest growing issue to worry about.

Complaints about purchasing issues and shoddy work on cars and homes helped propel those categories to the top of an annual survey released by the Consumer Federation of America (CFA) and North American Consumer Protection Investigators (NACPI) of state and local consumer protection officials.

But swiping identities was named the fastest-growing consumer gripe by state and local consumer protection officials in the survey.

Referring to the “epidemic of data breaches” in recent months, Susan Grant, director of consumer protection and privacy at CFA, noted the “particularly fast-growing and troublesome” rash of stolen tax refunds. Providing identity theft insurance after the fact is not enough, Grant said.

“What’s needed is to require better security for consumers’ personal information to keep it from being stolen and used in the first place,” she said.

The group’s top 10 consumer complaints in 2014 were:

1. Auto. Misrepresentations in advertising or sales of new and used cars, “lemons,” faulty repairs, leasing and towing disputes.

2. Home Improvement/Construction.
Shoddy work; failure to start or complete the job.

3. Credit/Debt. Billing and fee disputes; mortgage modifications and mortgage-related fraud; credit repair; debt relief services; predatory lending; illegal or abusive debt collection tactics.

4. (Tie) Retail Sales. False advertising and other deceptive practices; defective merchandise; problems with rebates, coupons, gift cards and gift certificates; failure to deliver; (Tie) Utilities. Service problems or billing disputes with phone, cable, satellite, Internet, electric and gas services.

5. Services. Misrepresentations; shoddy work; failure to have required licenses; failure to perform.

6. Landlord/Tenant. Unhealthy or unsafe conditions; failure to make repairs or provide promised amenities; deposit and rent disputes; illegal eviction tactics.

7. Home Solicitations. Misrepresentations or failure to deliver in door-to-door, telemarketing or mail solicitations; do-not-call violations.

8. (Tie) Health Products/Services. Misleading claims; unlicensed practitioners; failure to deliver; (Tie) Internet Sales. Misrepresentations or other deceptive practices; failure to deliver online purchases.

9. Fraud. Bogus sweepstakes and lotteries, work-at-home schemes, grant offers, fake check scams, imposter scams and other common frauds.

10. Household Goods. Misrepresentations; failure to deliver; faulty repairs in connection with furniture or appliances.

The head of NACPI told ABC News at the group’s annual gathering in Colorado this week that complaints about car sales always rank high.

“Most people need a vehicle and you rely on your vehicle,” said Amber Capoun, president of NACPI. “You as a consumer, you walk in intimidated. You’re making this big purchase and you don’t think you can bargain with them.”

Transactions having to do with housing are similarly ripe for problems. In addition to complaints about home construction and remodeling, consumers report getting scammed by traveling repair crews that zoom in after a big storm and try to grab insurance money without finishing the repairs.

CFA also says the new “sharing” economy is creating problems for consumers who aren’t sure who is responsible when a transaction on a ride-sharing or online room-booking service goes sour. Most laws govern business-to-consumer transactions, and the new sharing marketplace can muddle that.

Consumer agencies in the survey pointed to debt collection as one of the most egregious areas, with consumers complaining about fraudsters bothering them for money they don’t even owe in addition to real debt collectors using abusive tactics to collect money on legitimate accounts. Debt collection is a frequent theme in complaints to The ABC News Fixer.

Colorado’s deputy attorney general, Jan Zavislan, told ABC News that Internet fraud also continues to bedevil government agencies because it’s virtually impossible to recoup people’s lost money when scammers are based overseas and cover their tracks with falsified URLs and spoofed phone numbers.

Zavislan added that he never trusts an online business that won’t provide a real world address: “What legitimate business doesn’t want you to know where they are?”

The consumer groups culled complaints from 37 state and local government consumer agencies in 21 states across the country. Those agencies received a total of 281,000 consumer complaints last year and report a total of $123 million saved or recovered for consumers through mediation or enforcement actions. The entire CFA/NACPI report can be viewed here.

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SAUL LOEB/AFP/Getty Images(NEW YORK) — Is the boarding pass going overboard?

They could soon become a thing of the past, according to one top transportation official.

To address the glaring lapses in security over the last few months, TSA Administrator Peter Neffenger, who was recently confirmed, will specifically target screening — with a focus on checkpoints.

He predicts that the days of the boarding pass may be numbered, while outlining his 5 to 10-year vision for the “checkpoint of the future.”

“I think we can eliminate the boarding pass,” Neffenger said in a hearing on Capitol Hill Wednesday, adding, "the idea that you are your boarding pass and if I can tie you biometrically to a reservation, to an identification and I can do so in a verified way than one — that moves you through the process faster."

Neffenger notes that eliminating the boarding pass would remove the challenges for the document checkers at the checkpoints since there is little consistency with the passes, as each airline has a different style of boarding pass.

He emphasized that the checkpoint is a critically important element in security, as it is a visible deterrent and the last chance to catch any threat.

“[The checkpoint] is the barrier between the sterile and the non-sterile areas and there has to be an expectation of that area working,” Neffenger said.

Findings in the Homeland Security Inspector General’s report found major lapses in TSA security, showing that agents failed 67 out of 70 tests, when Red Team members who were posing as passengers were able to get potential weapons through checkpoints, according to officials briefed on the report.

Since the report, Administrator Neffenger said he is greatly disturbed by the failure and vowed to close these security gaps.

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Delta Airlines(NEW YORK) -- For a few very frequent fliers, an upgrade no longer means a seat in first class. On Delta, the very best customers will have the option to fly private instead.

The airline calls the option to fly private "a new surprise-and-delight program" limited to Medallion members traveling on select commercial Delta flights. Being a Medallion member on Delta requires a minimum silver-level spend of $3,000 per year and 25,000 miles or 30 flight segments. The highest level of membership requires a $15,000 spend per year and 125,000 miles or 140 flight segments.

The private upgrade opportunities will be limited to select passengers in specific markets where an available Delta Private Jets aircraft is otherwise not in use, the airline said. Customers will be contacted by Delta Vacations via email and offered the upgrade for a fee, which includes transportation to the airport’s private aviation area and complimentary on-board catering.

The cost of the upgrade is between $300 and $800.

“Private travel offers concierge-level services that Delta’s premium customers are sure to appreciate, and Delta Vacations is pleased to offer opportunities for these experiences,” said John Caldwell, president of Delta Vacations. “This is an innovative way for us to thank valued Delta customers for their loyalty.”

The new program, which the airline said is patent-pending, is a joint effort of Delta, Delta Vacations and Delta Private Jets.

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Rindoff/Le Segretain/Getty Images(NEW YORK) — Sofia Mechetner is sultry, sophisticated and wore a barely-there sheer white gown as she led a parade of models at Christian Dior’s Paris fashion show earlier this month.

And, she’s just 14 years old.

The Israeli native is the new star of the luxury fashion brand’s fall collection, but her tender age has reignited the fiery debate over how young is too young to be scantily clad on the runway.

"Fashion nudity is about art and not about sexuality," Sofia told The Jerusalem Post.

Her agent, Roberto Ben-Shoshan, also defended the young model’s runway walk in the sheer gown, saying she wasn’t shown in a sexual or demeaning way.

"[It was in] a very clean, fashionable way, I didn’t see anything sexy,” he said.

Ben-Shoshan plucked Sofia from obscurity when she walked into his office one day.

“Sofia for me was like the diamond,” he said. “She’s not only beautiful, she’s also unique. She’s got the unique look, the edgy look and also the beautiful look.”

After seeing her, Ben-Shoshan sent her to Paris where she was spotted in a Christian Dior store by the brand’s creative director Raf Simons.

“Young is fresh, and when I saw her, I knew only the top designers are going to take her,” Ben-Shoshan said.

Before she was discovered, Sofia and her family struggled to make ends meet. She used to help her mother clean homes to support her and her younger siblings, all the while sharing a one bedroom apartment. Now, she has reportedly signed a contract for $200,000.

“Dior will treat her like a queen, they pay for everything,” Ben-Shoshan said.

Being young has always been a fashion cache. Just a few years ago, French Vogue sparked international outrage when they showcased a 10-year-old girl with a bright red pout, posing suggestively, in one of their photo spreads.

But lately in the United States there has been a call for change. The Council of Fashion Designers issued guidelines saying a model must be at least 16 years old to work. But despite these reforms, there are still ways around them.

Cindy Crawford’s daughter Kaia Gerber, only 13, was given her own spread in Italian Vogue. Johnny Depp’s daughter Lily Rose Depp is the new face of Chanel eye wear at age 16.

The world of high fashion isn’t all glitz and glamour. It can be damaging. Supermodel Kate Moss started modeling at age 14, but told Vanity Fair in 2012 that she “had a nervous breakdown" when she was just 17.

“There’s massive pressure to do what you have to do… I was really little,” Moss told the magazine. “I see a 16-year-old now and to ask her to take her clothes off would feel really weird. But they were like, ‘if you don’t do it, then we’re not going to book you again.’ So I’d lock myself in the toilet and cry and then come out and do it.”

Victoria Secret model Karlie Kloss posed nude for Allure magazine at just 15, admitting to New York magazine that it was difficult starting out so young.

“I wish I would have been a little older, a little bit more mature because there’s a lot, in this career, there’s a lot you have to handle, and it’s somewhat difficult when you’re thrown into it -- and you don’t really know what to do,” she told New York.

Robi Ludwig, a psychotherapist based in New York City, said young models can have a skewed perception of what’s expected of them.

“It’s a double message when you think about it,” Lugwig said. “The problem is when these young teens get seduced and start believing that they are older than they really are and they’re not living the life that they should really live. And eventually that creates mental issues."


ABC US News | World News

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JUNG YEON-JE/AFP/Getty Images(NEW YORK) -- Windows 10 is here -- and for the first time in a while, there's actual excitement about Microsoft's operating system upgrade.

There's a sharper new browser that puts Internet Explorer to shame, Cortana integration and an emphasis on a more productive experience in Windows. Windows 10 is so radically different that Microsoft even skipped over naming it Windows 9.

Users who haven't already reserved a free upgrade in the Get Windows 10 app can still do so. Microsoft has the ambitious goal of rolling out the software to one billion users over the next few years.

Here's a look at some of the new features users can expect:

Microsoft Edge

While Internet Explorer will still be there, Windows 10 also includes Microsoft's newest browser, Edge, which makes it easy to write notes on a webpage and seamlessly share with friends.

Cortana Integration

You can now ask Cortana to find you that expense report from last July or search for something online.

Xbox Streaming

No TV screen is needed for Xbox streaming, which lets gamers stream from the device to any PC or laptop running Windows 10.

Snap Screens

There's nothing more annoying than having to toggle between two windows you're trying to work out of at the same time. No more!

Users will be able to snap four apps to the same screen, meaning work just got that much easier.

Mobile-First, Cloud-First World


When apps from the Windows store are opened, they'll run the same way as desktop apps -- in a Window. They can easily be minimized, maximized, moved around and closed with just one click.

Multiple Desktops


Working on a slew of different projects? Create a desktop for each one.

Not only do we see this feature making it easier to focus on getting work done, but the best part -- your working doesn't have to be staring you down all the time. Let it live in its own desktop.

Task View


When you want to pull up that big project, it's easy to do so.

A new button called "Task View" allows users to quickly switch between open files and new desktops they have created, making working in the operating system incredibly efficient.

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moodboard/Thinkstock(NEW YORK) -- Freezing your assets -- like in Confessions of a Shopaholic -- shows us how some go to extremes to chill their spending.

Following that strategy is 23-year-old Kathleen Elkins, a Business Insider reporter challenging herself to a cash-only diet. She’s budgeting $125 a week for daily purchases outside of rent and utilities, which is about $21 less than the typical budget of a single American, according to the Internal Revenue Service.

“It's a great way to one, know exactly know exactly how much you’re spending, and two, know how quickly your cash can leave your wallet,” Elkins said on ABC News' Good Morning America.

According to Elkins, her cash-only diet has her on track to save at least $50 a month -- or $600 a year -- and with the average single American living with about $5,000 in credit card debt according to TransUnion, she said this kind of savings can go a long way. But it can be hard to stay on track.

“I had to buy a wedding gift -- you know, those things come up -- but that’s $60,” she said. “That leaves me with $65 left for the week. It was really eye opening when three days in the week and I’m out of money.”

ABC News’ chief business and economics correspondent, Rebecca Jarvis, joined Elkins for week three of the cash diet in New York City. Groceries were at the top of her must-haves, but after buying just almond milk and eggs, she was already out $9.38, which was nearly a 10th of her weekly budget.

Elkins said food expenses eat up a sizeable chunk of her weekly allowances, so she’s learned to be more conscious of what she needs versus what she wants, but it’s taken some discipline.

“I did buy a pair of Sperry’s, and I was with my friend and we were shopping and there were obviously a lot of things I could have bought,” she explained.

Elkins plans to continue with her “cash is king” philosophy, but still stick to credit cards for bigger purchases.

“It makes you really think long and hard,” she said.

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1715 Fleet - Queens Jewels, LLC(FT. PIERCE, Fla.) -- Florida treasure hunters hit the sunken treasure jackpot.

Brent Brisben -- a co-founder of 1715 Fleet-Queens Jewels LLC, which has the rights to dive at the wreckage site where the gold was ultimately discovered -- told ABC News that the 60 gold artifacts on the bottom of the ocean floor are valued at over $1 million.

The artifacts include 51 gold coins and 40 feet of gold chains with hand-crafted links, he said.

The centerpiece of the discovery is a single coin, given the nickname the "Tricentennial Royal," which was destined to be delivered straight to Spanish King Phillip V, Brisben said.

This coin constitutes about half of the discovery’s expected value, with a price tag of more than $500,000, Brisben said.

The valuable find comes right before the 300-year anniversary of the 11-ship fleet sinking during a hurricane on July 31, 1715, off the Florida coast. The fleet had left from Havana, Cuba, on July 24, 1715.
Brisben said the discovery was made about a month ago, but he wanted to keep everything under wraps until the anniversary got closer.

"The work that goes on out there is not typical of what you see here today. I don't want to call it an abrogation, but it's what the dreams of every one of the people doing this are made of," Brisben said at a news conference Tuesday.

The treasure discovery -- caught on video -- was found by one of the company’s sub-contractors, the Schmitt family, in 15-foot deep water off the coast of Ft. Pierce, Florida, according to Brisben.

"We're very respectful of the people who lost their lives in these shipwrecks. Unfortunately, they didn't make it," Eric Schmitt said at the news conference. "We're able to continue their story on by continuing to bring these artifacts up."

Over the past two summers, the Schmitts have made national news thanks to their discoveries from the fleet of Spanish ships, The Orlando Sentinel reported.

In 2013, the family found several pieces of a solid gold chain -- more than 60 feet in all -- and last year Schmitt found the back portion of a handcrafted gold-filigree pyx, a vessel used to hold the Eucharist during the Christian observance of Holy Communion.

Brisben said up to 20 percent of the find goes to Florida and the remainder of the treasure will be divided between the company and the Schmitts.


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Artfoliophoto/iStock/ThinkStock(NEW YORK) -- A recent investigation of the Transportation Security Administration (TSA) showed security failures at many of the country's busiest airports.

Investigators were able to take mock explosives and other material through checkpoints.

Fare-Compare CEO Rick Seaney says, "If you can actually pass fake stuff through that kind of security, whether it's the body scanner or the x-ray machines, then something's wrong with their equipment and their training. And that's something they have to sort out. That's not security theater, that's just bad practice."

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JaysonPhotography/iStock/ThinkStock(NEW YORK) -- Stocks regained some ground after several big companies reported better than expected earnings and as markets in China and Europe stabilized.

As global stock markets calmed, investors moved money out of safe-haven assets like bonds and commodities. Better than expected earnings lifted big companies like UPS, Ford, and Reynolds American.

After the bell, Twitter and Yelp beat earnings estimates. The S&P/Case-Shiller index of home prices, rose 4.9 percent in May from over a year ago. The Dow rose nearly 190 points at 17,630 and Nasdaq rose 49 points. S&P was up 25 and a half. Crude oil rose above 47 dollars a barrel.

Volkswagen surpassed Toyota in global vehicle sales for the period between January and June, the first time the German automaker came out on top.

A bill raising the lending authority for the Small Business Administration's biggest loan program was passed by the House and is being sent to President Obama.

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iStock/Thinkstock(NEW YORK) — Chances are your Android device is one of the 950 million Android phones vulnerable to an exploit that allows hackers to gain control of the device by sending a malware infected picture message.

Details of the hacking threat, which has been dubbed Stagefright, were published this week by cyber security research firm Zimperium.

The only devices safe from the bug are those running anything below version 2.2, according to Zimperium. A Google representative told ABC News the company's Android team was notified of the bug.

"This vulnerability was identified in a laboratory setting on older Android devices, and as far as we know, no one has been affected. As soon as we were made aware of the vulnerability we took immediate action and sent a fix to our partners to protect users," the representative said.

It was unclear yet whether any of Google's partners had pushed out the patch to users. However, Robert Siciliano, an online safety expert to Intel Security, told ABC News that now is a good time to ensure automatic updates are enabled on their devices if it's an option.

"Android users by default should have antivirus running on their mobile devices," he added. "Unfortunately antivirus is a download that requires their attention."

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Getty Images News(LOS ANGELES) — People who own a Nike FuelBand may be getting $15 or a $25 Nike gift card if a proposed settlement of a lawsuit over the fitness device's accuracy receives final approval.

A class-action lawsuit alleges that Nike and Apple breached their warranty and made false or misleading statements over the FuelBand's ability to accurately track calories and steps, according to the complaint filed with Los Angeles County Superior Court on May 17, 2013. A second, amended complaint was filed this May. The FuelBand offered by Nike and Apple uses a wristband accelerometer to track time, steps and calories burned.

Carolyn Levain from Los Angeles is the named plaintiff who filed the lawsuit regarding the device, which was first released in 2012. She says she bought one for herself and eight as gifts. Her lawsuit disputes the claims of the companies that the device "measures each step taken and calorie burned."

"In truth, the Nike FuelBand cannot and does not track each calorie burned, or each step taken," her lawsuit states. Levain could not be reached for comment by ABC News.

Nike continues to deny the allegations and any wrongdoing and says it is settling to avoid uncertainties of lengthy litigation.

An Apple store representative told ABC News Tuesday that the Nike FuelBand is no longer sold.

Under the proposed settlement to which Nike and Apple have both agreed, Nike will provide to people who bought a FuelBand between Jan. 19, 2012, and June 17, 2015, a $15 check or a $25 gift card for each FuelBand they can prove they own redeemable at Nike-owned stores in the U.S., Puerto Rico and through Nike.com. Nike would pay for these costs and attorneys' fees up to $2.4 million, according to the settlement agreement.

A hearing is scheduled for Nov. 4 to determine whether the proposed settlement will be approved.

FuelBand users who agree to the settlement would be required to submit a claim form by Jan. 4, 2016 at NikeFuelBandSettlement.com or submit it via mail. Those who continue to wish to sue Nike or Apple must submit a form to exclude themselves from the settlement class.

Paul Philips, attorney for the plaintiff, told ABC News that both sides of the case "worked diligently to get the matter resolved."

A spokeswoman for Apple declined to comment to ABC News. Nike did not respond to requests for comment from ABC News.

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An invite to an upcoming Samsung Galaxy event in New York. (Samsung)(NEW YORK) — Expect Samsung to go even bigger at the company's "Unpacked" launch event.

While the South Korea-based electronics company is keeping its agenda for the Aug. 13 event in New York City under wraps, it's widely expected Samsung will stick to what it does best and release the latest in its line of super-sized smartphones.

The event is likely to include the all-new Galaxy Note 5, a refresh of Samsung's smartphone and tablet hybrid.

It's also expected Samsung could introduce an even larger version of its flagship Galaxy S6 Edge, satisfying customer demand for plus-sized smartphones.

Also don't count out potential updates to Samsung Gear VR, the virtual reality headset that made its debut last September.

The event comes at a crucial time as Samsung struggles to reverse a slump in smartphone sales and profits as well as heeding off competition from Apple and Chinese rivals, including Xiaomi and Huawei, among others.

While Samsung was expected to hold the event in September, the company moved it back a month, according to the Wall Street Journal, to ensure it wouldn't be lost in the hype of an anticipated Apple event in September.

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Coffee Meets Bagel(NEW YORK) -- The Kang sisters -- Soo, Dawoon and Arum -- stunned everyone when they said no to $30 million, walking away from Mark Cuban’s record-setting offer for their dating app on ABC’s Shark Tank earlier this year.

“We got so many emails, ‘You sisters are so crazy! What are you thinking?’” Dawoon Kang told ABC News' Nightline. “Seeing all the comments and reviews … I have to wonder, being called ‘greedy,’ ‘gold digger,’ would we have been called those names if we were not women? I had to wonder that.”

“If we were men, we would probably be called ‘Bold! Visionary! Brave’ for rejecting. Of course we weren’t called that,” Arum Kang added, laughing.

But it may very well turn out to be a brave, bold and visionary move because Soo, 35, Dawoon and Arum, both 32, believe their dating app, Coffee Meets Bagel, is worth a whole lot more, especially now that Tinder is valued at $1.5 billion.

Coffee Meets Bagel, which has raised $7.8 million in external funding and has more than doubled its user base since appearing on Shark Tank in January, markets itself as an alternative for those fed up with over-sexualized dates the sisters say are on other dating services. Instead, it fixes up people up with matches that focus on quality over quantity.

“We like to call ourselves the anti-Tinder,” Arum said. “Any woman who has used tinder has one or many stories of the kinds of behavior men exhibit on Tinder … it’s not the greatest experience and … it feels creepy.”

Coffee Meets Bagel is free and the app delivers one match, or a “Bagel,” by noon each day, according to its website. Users have 24 hours to choose either to “Like” or “Pass” on their Bagel, and if two people “Like” each other, then the app will open a private chat for them to set up a date, which only lasts for seven days.

Bagels are determined through a computer algorithm that combs through users’ Facebook friends and “friends of friends,” assessing interests and personal experiences to match users with profiles similar to theirs.

But Coffee Meets Bagels faces competition in a crowded niche dating app market, going up against apps like Tinder, Hinge, Bumble and The League, which are all vying for their piece of the estimated $2 billion online dating industry.

But unlike Tinder, where 58 percent of its users are male according to their statistics, Coffee Meets Bagels boast a majority of female users. The Kang sisters say that’s because their users are looking for love, not necessarily sex.

"Women make up nearly half of Tinder's user base," Tinder said in a statement to ABC News, and "there are millions of 'swiped right' stories that show Tinder is creating meaningful and lasting connections around the world."

Jamie Miller, who just moved to San Francisco from a small town in Ohio, tried Coffee Meets Bagel because she wanted to weed out the weirdos.

“When I first moved here I met a handful of guys but I felt like no one took it seriously,” she said. “Just, ‘Hey nice to meet you… bye…’ and I want something more than that.”

Her first “Bagel” was Zach, a 26-year-old business developer for another start-up, and in talking to each other, they both found out they had athletics in common.

“We have a lot in common,” Miller said. “He has a great personality. I really like him so far. It’s the beginning.”

Whether this Bagel will turn out to be “the one” or not, the Kang sisters are confident that Coffee Meets Bagel has what it takes to revolutionize the dating game.

At their home office in New York City, they have a wall of fame dedicated to some of their early users who ended up marrying their matches. In fact, the sisters say they are now generating about 500 couples per week, with more than 200 marriages and 20,000 relationships as a result of matches through their app.

“At the end of the day we knew we made the right decision,” Dawoon Kang said.

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Courtesy Walmart(WINFIELD, Kan.) -- There’s a lot to celebrate as you get older. Especially when you’re 103 and Walmart’s oldest employee in the United States.

Meet Loren Wade, who on Saturday celebrated his 103rd birthday and 33 years as a Walmart employee with dozens of his closest friends.

“It was great. Lots of people. It was quite a deal,” Wade told ABC News. “People I’d worked with here in the store that had been transferred to another store came to see me, and to me that was great. I really enjoyed it.”

Wade has worked in the garden shop at his local Walmart, helping out as needed restocking shelves, organizing inventory and manning the cash register.

“I just like to be with people. I’ve been pretty active all my life and worked several jobs,” he said.

In fact, that’s what Wade attributes as the secret to his longevity.

“I think the main thing is that I work all the time. I don’t want to sit around. It’s boring to sit around the house and do nothing so I try to have something to do all the time,” he explained. “A job gets me up in the morning and keeps me out.”

Wade grew up in Winfield, Kansas, and has lived there his entire life, securing his first job at 12 pulling weeds at a nursery. After graduating from high school, he made iron and aluminum castings then worked at an auto garage, drove a truck during the Depression and ushered at a movie theater.

Wade also served 43 months in the Air Force in India and China, and when he returned, he worked in flooring and for the U.S. Postal Service. Then, in 1983, he left the USPS for Walmart, where he’s been ever since.

“Loren is one awesome person,” department manager Ron Collins told ABC News. “I’m proud to have him and proud to work with him daily. He will do anything for you.”

It’s a common sentiment for those describing Wade. Another coworker called him “a good human being.”

Which is why around 200 people, including his wife, two sons, daughter and two grandchildren, came out for his birthday celebration, where Wade played the saxophone, talked with his friends and announced Walmart’s $125,000 donation to the Friends of the National World War II Memorial.

“I don’t deserve it,” Wade said. “That’s the thing. I don’t know, I’m not embarrassed, but, it’s quite a deal.”

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Spencer Platt/Getty Images(NEW YORK) -- New York's LaGuardia Airport is getting a makeover.

Vice President Joe Biden joined New York Gov. Andrew Cuomo in announcing that the airport will be torn down next year and rebuilt.

The plans to revamp the airport come after several complaints about LaGuardia. Vice President Joe Biden explained, "It's about the hallways that don't make sense, the connections that don't connect, the wait times, the flight delays, the crowded concessions and bathrooms."

Gov. Andrew Cuomo described the plan for the new facility. "The new airport eliminates the isolated terminals, builds one unified terminal."

The project will cost $4 billion dollars and is partially being funded privately.

The project is expected to create 8,000 direct jobs and 10,000 indirect jobs, according to a press release from Gov. Cuomo's office. The first part of the project will be managed by LaGuardia Gateway Partners. The second half of the project will be redeveloped by Delta Air Lines.

The first part of the project is slated to begin in early 2016, once final approval from the Board of Directors of the Port Authority of New York and New Jersey is given.

The airport is expected to open to passengers in 2019 and then full completion 18 months after. As for security, the governor added, "it will incorporate in the design the new security protocols, it will also have train and ferry access."

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